Frequently Asked Questions.
Everything you need to know about ordering, delivery, and our Melbourne & Australia-wide sharpening services. Can't find your answer? Call us on 03 9357 7382.
Sharpening Services
Do you offer knife sharpening in Melbourne?
Yes. Sharp Edge Australia has been sharpening knives, scissors and tools in Melbourne since 1971. Drop your items in to our Campbellfield workshop at Unit 9, 1880 Sydney Road, or post them to us from anywhere in Australia. Walk-in sharpening starts from $7.15 per kitchen knife.
I'm not in Melbourne — can I still use your sharpening service?
Yes, we sharpen Australia-wide by post. Wrap your knives or tools in a towel or paper, pack them in a parcel box (we recommend 410mm × 300mm × 80mm), and post to Sharp Edge Aust, Unit 9, 1880 Sydney Road, Campbellfield VIC 3061 — keep your tracking number. We sharpen the day after arrival and post back free with signature on delivery. Allow about 14 days door-to-door via Regular Post, or about 4 days via Express Post.
What can you sharpen?
If it cuts, we can sharpen it — kitchen knives, fabric scissors, chisels, garden tools, axes and chainsaw chains, plus industrial tooling including saw blades, router bits, planer blades, cold saw blades and diamond tools. Unsure about your item? Call us on 03 9357 7382.
How much does knife and scissor sharpening cost?
Walk-in prices at our Melbourne workshop start from $7.15 per kitchen knife, $8.80 per pair of scissors, $11 per garden tool and $12.10 per chainsaw chain. Our Australia-wide postal sharpening packs start at $68 for 5 items, with discounted per-item rates up to 12 items. For saw blades, router bits and industrial tooling, call us for a quote.
Do you sharpen chainsaw chains?
Yes, we sharpen chainsaw chains up to 84 links long, and also stock replacement chains. Chains can be dropped off in Campbellfield or posted to us from anywhere in Australia.
Can you sharpen industrial saw blades and cutters?
Absolutely. Using the latest CNC sharpening machines we sharpen panel saws, beam saws, router bits, compression cutters, diamond tools, planer blades, cold saw blades, aluminium cutting blades and food slicing blades for trade and industrial customers across Australia.
Can I drop off tools for sharpening?
Yes — drop them at our showroom/reception at Unit 9, 1880 Sydney Road, Campbellfield, Melbourne VIC 3061 during opening hours. Drop-offs generally take 2–3 days to sharpen.
Ordering & Payment
Can I phone Sharp Edge with questions or to place an order?
Absolutely. Call 03 9357 7382 We're available 8:00am–4:30pm AEST Monday–Thursday and 8:30am–3:00pm Friday. If you'd rather not order online, our friendly staff will happily take your order over the phone.
What payment options do I have?
Online orders: Visa, Mastercard, PayPal or Amex. Phone orders: Visa, Mastercard or direct deposit.
How secure are my credit card and personal details?
Payments are processed securely through Shopify checkout and trusted payment providers. We guarantee the security of your details whether you order online or by phone.
Delivery & Pickup
When will my order arrive?
Most items are in stock and dispatched the same day payment is confirmed. Some items come from our suppliers first — we receive daily deliveries, so allow 1–2 extra days; if a supplier delay occurs, we'll usually upgrade you to Express Post at no charge. Overall, expect delivery within 1–7 business days to 98% of Australia (up to 12 days for remote locations).
How do I know an item is in stock?
We aim to keep everything advertised online in stock and ready to ship. If we're caught short and there's any significant delay, we'll notify you.
Can I pick up my order from the shop?
Yes — collect from our Campbellfield, Melbourne store during opening hours: 8:00am–4:30pm Monday–Thursday, 8:30am–3:00pm Friday.
Returns & Guarantee
Do you guarantee the quality of your products?
Yes. If you're not 100% happy with any product, return it within seven days of receipt for a refund — and we'll even pay the return postage.
About Sharp Edge Australia
Who is Sharp Edge Australia?
Sharp Edge Australia is a family-owned blade and sharpening specialist based in Campbellfield, Melbourne, established in 1971. For over 50 years we've supplied saw blades, router bits, drill bits and cutting tools to the construction, woodworking and industrial trades, and provided professional sharpening services to domestic and trade customers Australia-wide by post.
Still have a question?
Our team has over 50 years of hands-on experience and can recommend the right blade, tool or sharpening service for your job — free of charge.
Phone
03 9357 7382Address
Unit 9, 1880 Sydney RoadCampbellfield, Melbourne VIC 3061